Key Lottery Contacts

Customer Service

If you need assistance with our games, please contact a Hoosier Lottery Customer Service representative Monday through Friday 8:30 a.m. - 5:00 p.m. (Eastern) at 1-800-955-6886 (outside Indiana, call 317-264-4800). Or you can send an email to

Prize Payment

For information on how to claim a prize, please visit If you require further assistance on how to claim your prize, please call 1-800-955-6886.


Hoosier Lottery Security maintains the integrity and fairness of all Lottery games and drawings. If you believe you have experienced a problem with a game or the purchase of a Lottery ticket at a retailer, or, if you would like to witness an upcoming Lottery drawing; please contact our security department. Director of Security, Jim Nash, and his staff can be reached on the Hoosier Lottery Security Hotline (24 hours a day / 7 days a week) at 1-800-955-6886.


Melissa Pursley, Senior Director of Marketing, manages day-to-day advertising, promotions, public relations and retail activities to promote the Hoosier Lottery brand and its products. For Marketing inquiries, please contact Cesalie Black at or 317-264-4875.

Business Operations

Colin Hadden establishes and executes the long term vision and product mix for the Lottery. He manages the day-to-day operations of the Lottery including retailer recruitment, product development, technology, sales, marketing, and logistics.

Executive Director

Sarah M. Taylor is responsible for all aspects of the Hoosier Lottery. Working in close partnership with Colin Hadden, Sarah ensures that the Lottery operates in the most efficient and socially responsible manner possible while also returning the highest possible return to the State of Indiana.


Must be 18 or Older to Play. Please Play Responsibly.

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Hoosier Lottery Customer Service: 1-800-955-6886

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