The Hoosier Lottery uses electronic funds transfer (EFT) to collect funds from or deposit credit balances into retailer accounts. EFT is the only form of payment accepted by the Hoosier Lottery for regular weekly business activities. The Hoosier Lottery will only draw from the retailer’s account one time each week for instant EFT and one time each week for draw EFT.
The purchase billing cycle runs Thursday – Wednesday. All tickets purchased in this window will remain in unbilled status for 17 days following the end of the cycle. On day 17, the retailer’s instant statement will be generated. Retailers have 9 days from the statement date before the funds are withdrawn via EFT. Full and partial tickets returned early will go into billing immediately the week they are entered into the Hoosier Lottery system. This process will immediately cause any purchases related to the returned packs to also go into billing the same week.
Retailers will have access to print their draw statement each Sunday following the draw billing cycle (Sunday-Saturday) from your Hoosier Lottery terminal. The amount due on this statement will be withdrawn from the retailer’s account via EFT the following Wednesday.
ADJUSTMENT REQUEST: To request an adjustment for a damaged draw game ticket, the adjustment request form must be filled out completely, fully describing the reason for the adjustment. All requests must be accompanied by the REPORT LAST, CUSTOMER HISTORY and damaged ticket. Do not submit requests with live, sellable tickets. Any request received without the proper supporting documents or missing information will be denied. Please hold all draw game adjustments for your Lottery Sales Representative to review with you in person.