Retailer Resources

Welcome to the Hoosier Lottery’s Retailer Information Site. Whether you are one of our current retailers or want to become a retailer, this site is geared to answer your questions and provide you with the information you need to grow your lottery sales or to become a new Hoosier Lottery retailer.

The Hoosier Lottery offers programs that are profitable for our retailers including commissions on the sale and redemption of Hoosier Lottery tickets and a bonus for the sale of a jackpot or top prize-winning draw ticket. There are even more opportunities to receive bonus dollars through retailer quarterly incentive programs.

One of the newest resources that the Hoosier Lottery has for retailers is the Retailer Policy Manual. It consolidates retailer policies and procedures that used to be in a variety of places, including the retailer agreement and Indiana Administrative Code. The Retailer Policy Manual is now the one-stop shop for these policies and procedures.

The Hoosier Lottery will update the Retailer Policy Manual periodically to cover necessary additions and changes to the Hoosier Lottery’s expectations for retailers in the areas of

  • games,
  • ticket redemption,
  • prize payments,
  • marketing,
  • promotions,
  • equipment,
  • accounting, or
  • commissions and incentives.

Our retailers are an important partner in helping the Hoosier Lottery raise dollars for the State of Indiana. Since 1989, the Hoosier Lottery has turned over more than $4.2 billion to the State of Indiana. The dollars have been primarily allocated to the Build Indiana Fund, Indiana State Teachers’ Retirement Fund, the Police Officers' and Fire Fighters’ Pension Relief Fund.

If you cannot find the answer to your questions on this site, please contact our Customer Service Department at 1-800-955-6886 or

Previous Retail Policy Manuals

Retailer Policy Manual (effective dates 02/2014 - 10/2014)

Top 10 Retailers for April

Source: Total Draw Game Sales and
Scratch-off Consumer Sales.

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