retailer resources

The Hoosier Lottery will periodically publish Retailer Notices to inform and educate retailers on various topics pertinent to Hoosier Lottery business, such as new game launches, policy or operational changes or system enhancements. Typically, these notices are hand delivered by Lottery Sales Representatives or mailed directly to participating stores. Below are the most recent Retailer Notices to review or print at your convenience.

One of the newest resources that the Hoosier Lottery has for retailers is the Retailer Policy ManualIt consolidates retailer policies and procedures that used to be in a variety of places, including the retailer agreement and Indiana Administrative Code. The Retailer Policy Manual is now the one-stop shop for these policies and procedures.

The Hoosier Lottery will update the Retailer Policy Manual periodically to cover necessary additions and changes to the Hoosier Lottery’s expectations for retailers in the areas of

  • games,
  • ticket redemption,
  • prize payments,
  • marketing,
  • promotions,
  • equipment,
  • accounting, or
  • commissions and incentives.

You can find best practices and tips for improving your sales by using the links shown on the left navigation bar and information below.


IN-STORE TRANSFORMATION


SCRATCH-OFFS


DRAW GAMES


TERMINAL INFORMATION

CURRENT RETAILER POLICY MANUAL (REDLINED)

2015 Retailer Policy Manual with changes highlighted

PREVIOUS RETAILER POLICY MANUAL

Retailer Policy Manual (effective dates 10/2014 -10/2015)

POLICIES

Top 10 Retailers for January

1SILVER EXPRESS
INDIANAPOLIS
2K & D MARATHON
HAMMOND
3BUCK'S MARKET
INDIANAPOLIS
4LUKE'S 236
HAMMOND
5LIGHTNING FOOD MART
NEW ALBANY
6PLAINFIELD DAIRYLAND
PLAINFIELD
7LUCKY STOP
MICHIGAN CITY
8FRIENDLY MARKET
SPEEDWAY
9MARSH SUPERMARKET 0083
INDIANAPOLIS
10STRACK & VAN TIL #8789
MUNSTER
Source: Total Draw Game Sales and
Scratch-off Consumer Sales.
 

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